IT Support Comparison

Managed Services (MSP)

Most Popular

Managed Services (MSP LITE)

On Demand

Pricing

By month based on number of devices covered.

By month based on number of devices covered.

By the hour. Payment is expected at time of service unless previously arranged.

Contract Relationship

Yes (Onsite and Remote Support)

Yes (Remote Only)

No

Anti-virus

Included (read more)

Included (read more)

Not Included (available)

Prioritization

Highest consideration over all support requests.

2nd Highest consideration over all support requests other than MSP

These calls are performed as quickly as our schedule permits. 

24/7 Monitoring of Your Network and Devices

Included

Included

Not Included

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