IT Support Comparison
Managed Services (MSP)
Most Popular
Managed Services (MSP LITE)
On Demand
Pricing
By month based on number of devices covered.
By month based on number of devices covered.
By the hour. Payment is expected at time of service unless previously arranged.
Contract Relationship
Yes (Onsite and Remote Support)
Yes (Remote Only) If onsite support is approved, the standard labor charge will apply.
No
Prioritization
Highest consideration over all support requests.
2nd Highest consideration over all support requests other than MSP
These calls are performed as quickly as our schedule permits. However, during high volume support times, you can expect a significant delay in response. We recommend you contact us for an MSP quote.
24/7 Monitoring of Your Network and Devices
Included
Included
Not Included
