As needed it services Expert help when you need it PARKERTECHGROUP brings the same quality service, parts, and expertise to hourly support as we do for our contract clients. Billed by the hour No contract, no minimum commitment — pay only for the time we spend on your issue. On-site or in-shop We’ll come to your location, or you can bring your equipment to us in Dunn. Contract-level quality The same reliable parts and qualified expertise we bring to our managed clients. How it works You reach out Call or send a request describing the issue and your location. We schedule your visit We fit your job in around our contract customers, so timing depends on complexity and schedule. We fix it, hourly You're billed for the time worked — no surprise contract terms. Response times vary based on scheduling and complexity — as-needed work is scheduled around our contractual customers.